WEB SITES:

• American Society for Quality
• American Society for Training and Development
• Institute of Industrial Engineers
• International Society for Performance Improvement 
• Society for Human Resource Management
• Building Engineering and Science Talent
• Human Capital Institute
• The Conference Board
• The Performance Institute
• World At Work (formerly ACA American Compensation Association)
• Center for Industrial Research and Service
• Small Business Administration
• Occupational Information Network
• Iowa Workforce DevelopmentIowa Labor Market Information
• Minnesota Dept. of Labor and Industry
• National Institute of Standards and Technology 
• U.S Department of Labor
• U.S. Equal Employment Opportunity Commission
• U.S. Bureau of Labor Statistics
• U.S. Occupational Safety and Health Administration
• HR Internet Guide
• Workforce Online
• Human Resource Information Mall
• Official Dilbert Web Site
• Americans with Disabilities Act
• Baldridge
• Emotional Intelligence
• Performance Management
• Employment Laws
• Lean
• Lean
• Lean
• Root Cause Analysis
• Six Sigma
• Six Sigma
• Theory of Constraints
• Workplace Violence Prevention
• O*Net Online: Job Analysis and Pay
• Occupational Information Network
• Iowa Wage Survey
• Salary Information Salary.com
• Salary Information SalaryExpert
• Salary Information JobStar

BOOKS WE HIGHLY RECOMMEND AND REGULARLY USE:

• For Your Improvement by Micheal Eichinger
• Quality Improvement Tools and Techniques by Peter Mears
• The Leadership Handbook by Peter Scholtes
• The Team Handbook by Peter Scholtes

BOOKS WE RECOMMEND:

• Accountability Revolution by Mark Samuels
• Blink by Malcolm Gladwell
• Common Knowledge by Nancy Dixon
• Creating a Lean Culture, Tools to Sustain Lean Conversions by David Mann
• Creating Contagious Commitment by Andrea Shapiro
• Emotional Intelligence by Daniel Goleman
• Emotional Intelligence at Work by Hendrie Weisinger
• Encouraging the Heart, A Leader’s Guide to Rewarding and Recognizing Others by Jame Kouzes and Barry Posner
• Flight of the Buffalo - Soaring to Excellence - Learning to Let Employees Lead by James A. Belasco and Ralph C. Stayer
• Free Agent Nation - The Future of Working for Yourself by Daniel H. Pink
• Getting to Peace by William Ury (author of Getting to Yes)
• Leaders — Start to Finish, a Road Map for Developing and Training Leaders at All Levels, by Anne Bruce ASTD
• Leading Teams by Jack Hackman
• Lean Solutions, How Companies and Customers Can Create Value and Wealth Together by James Womack
• Lean Transformations by Bruce Henderson
• Making Six Sigma Last Balancing Cultural and Technical Change by Jack Eckes (GE Perspective)
• Powerful Converstion by Phil Harkins
• Promoting Emotional Intelligence in Organizations by Gary Cerniss
• Quality Is Free, The Art of Making Quality Certain, by Philip B. Crosby
• The 360 degree Leader, Developing Your Influence from Anywhere in the Organization by John C. Maxwell
• The Enthusiastic Employee, How Companies Profit by Giving Workers What They Want, by David Sirota, et. al.
• The New American Workplace by James O’Toole and Edward E. Lawler III
• The Goal, A Process of Ongoing Improvement by Eli Goldbrath (Theory of Constraints)
• The OZ Principle, Getting Results Through Individual and Organizational Accountability by Roger Connors, et. al.
• Tipping Point by Malcolm Gladwell
• Winning by Jack Welch
• Winning Score, How to Design and Implement Organizational Scorecards by Mark Brown
• A Whole New Mind - Why Right-Brainers Will Rule the Future by Daniel H. Pink
• Working With Emotional Intelligence by Daniel Goleman